All Posts by Rita Smith

The Consequences of Chaos and Confusion

I found the stapler I lost six months ago! This might not seem a big deal, in and of itself. But I hate paper clips (they are so temporary) and much prefer staples (those pages are


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Provide clear, precise information: people will love you for it

Some stress is unavoidable, and some is actually positive. Then there is stress which is completely avoidable and really a silly waste of time. Stress associated with vague, ambiguous communications is at the top of this


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